Horsell Snow Angels

A member of the Surrey Prepared, Woking and Horsell communities

About Horsell Snow Angels

A pop-up volunteering group helping the elderly and anyone else who needs help in Horsell when it snows or freezes. We do small amounts of shopping, collect prescriptions, walk dogs and clear snow.

Call 01483 380025 for help on snowy or icy days. (The service is not available at other times).

Join one (or more) of our mailing lists for user updates, or to become a volunteer. We're also involved in community resilience efforts in Horsell, so we have a community resilience mailing list for those interested in getting involved or being informed.

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Updates for Users

For users and potential users of the service, and their friends and family. We'll update you only when Snow Angels is activated.

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Latest posts

Horsell Snow Angels is happening again in 2017/18

Tell your friends and neighbours - Horsell Snow Angels will be live in Horsell this year when it snows or is icy.

If you know of anyone who might need help so they don't need to risk going out in the snow, make sure they know they can call upon Horsell Snow Angels during bad weather, and the number to call is 01483 380025. Snow Angels is a service provided by volunteers for anyone who needs help with the following services in particularly bad weather:

  • Shopping
  • Dog walking
  • Prescription collection
  • Snow clearance
The number to call (as always) is 01483 380025. When it is not snowy or icy there will be an answerphone.

To volunteer as a Snow Angel, please email You can also sign up to receive email updates at, in case you might want to use the service.

Know anyone who would like to receive updates?

If so, please send them here - - where they can add their email address to our public mailing list and hear about service updates (eg whether we are operating on a snowy day).

This could be potential users of our service who have access to email, or their relatives or carers, or local journalists who want to know about our service so they can inform the public.

How Snow Angels works

When it snows or is icy, the Snow Angels committee decide early on whether Snow Angels is going to be operational or not. (Usually the answer will be yes, unless the snow or ice is very mild).

If Snow Angels is operational, one committee member will take charge for the day, and all calls to the Snow Angels phone number (01483 380025) will be diverted to that person's mobile phone or home phone number so they can field all the calls.

We then send a text message to all Snow Angels volunteers (usually between 8am and 9am) to ask about your availability. Just text us back with "Yes" (I'm available and in the village all day) or "No" (I'm not around or available) or, if it's complicated, when you're available (eg "Available pm only"). We'll log this availability in a spreadsheet so that we know who to call upon.

When calls come in, the person in charge will select the nearest available volunteer (checking from our records what jobs he/she is happy to do - and if necessary, whether he/she has a DBS certificate), and contact them to ask if they can do the job. If they can't, that's fine - we should usually have alternative volunteers to contact.

Jobs that we do include small amounts of shopping (up to £10), dog walking (for those happy with dogs), prescription collection, and small amounts of snow clearance (for those able and willing). We don't want any volunteers to give lifts in their car. All the activities we ask you to do are fully insured.